Download intent wants a file, not another homepage pitch. This post only covers the package: type, matching, and how to back out of a wrong file.
Card and filename must agree
A Windows card should start an exe. A Mac card should start a dmg. If the save dialog shows apk or an unknown suffix, you tapped the wrong card or the browser changed the default — cancel and return to Download.
Home does not own file suffixes; that page is the entry. Stay on Download for the package. Home only has to send you here.
Version lives on the card, not in chat
Cards print a version such as 3.2.1 plus a date. A coworker’s “latest” filename is often stale. The installer date post is more reliable than digits in a filename.
- Enter the official channel only from a Download card.
- After save, check exe or dmg.
- Grant OS permission. Windows admin: Microsoft Support.
- When the UI opens, sign in. If connect fails, use the guide before grabbing another package.
Official-channel notes: official download. After install: how to confirm setup. Need the file? Open Download.